I want to emphasize that I like Sally and I do understand why she did what she did but I don’t agree with her. I am not spewing hate as I’ve been accused of by some of her followers. I am simply stating why a customer who purchased a pattern in a shop that had the feature of retaining a forever copy in that online venue is upset at having the pattern they purchased gutted because the designer was leaving that venue. Also… I am not defending Sally as I’ve also been accused of by some. I understand why Sally gutted her patterns instead of leaving them for Blueprint (former Craftsy) to manage. I understand but I don’t agree and I can say that because I too was a designer who had a shop in the Craftsy venue, and I didn’t do that to my customers. I must also say that I didn’t have anywhere near the sales and customer base as Sally. Compared to Sally I am a hobbyist. I like Sally, I think she is a talented designer, and so did all those who voted for Sally to win the Designer award for Bionic bag design in 2014 on the Craftsy platform. I will probably buy patterns in the future that Sally designed so long as they are available on a one by one basis that I can download and walk away with. And…. I definitely will be sure to download it immediately and keep a backup offline.
[Article below was originally published 1-16-19]
RipStitcher won the 2014 Best Pattern Design Award for her Bionic Gear Bag https://shop.mybluprint.com/a/article/pattern-design-award-winners/
Blueprint, the rebranded Craftsy closed the Ripstitcher shop Dec 28, 2018 –
I bought the Ripstitcher bionic gear bag pattern and had it in my Craftsy library… glad I download all of my patterns and classes because the 82 page pattern updated to 4 pages due to designer’s last minute update before her shop closed.
I bought patterns at Craftsy because of the feature of having the library with the patterns/classes there online for my backup in case something happens to the ones I downloaded, such as a computer crash or corrupted files. I also have patterns/classes at Patternfish, Ravelry, and
Etsy [CORRECTION: Etsy doesn’t have online library, nor does it have any way of updating and alerting buyer an update is available except for manual one by one message within the Etsy message system] for the same reason; all of those businesses have the same feature as Craftsy, the online library with a copy safe and secure in case something happens to the copy that I downloaded. All of my patterns/classes that I bought over the years at Craftsy were all left intact by all of the designers with one exception, and that is the RipStitcher patterns that I bought from Sally. I like Sally and I understand why she decided to do what she did to her patterns by updating her contact information to let her customers know that Craftsy closed her shop and to let them know where to find her, but I don’t agree with removing most of the pattern in that update which did wipe out the original version in every customers account, including mine. I had downloaded mine when I bought it so I have the full 82 page Bionic Gear Bag pattern that I bought. I keep all of my patterns backed up on an external hard-drive offline but I bought the patterns at Craftsy so that I would also have them online at Craftsy when I log in. I too am a designer and Craftsy closed my shop too. I did an update to all of my patterns to correct my contact information because I had closed down a website and changed my phone number last year. I had about 27 pattern/tutorials in my Craftsy shop that I updated and sent out notices to all my customers of the update. I did this update around December 10th, before I had been notified about shop closing. I opened my shop in Craftsy in 2012 so I had a lot of history and customers records to go through. I wasn’t happy about Craftsy closing my shop especially with about one week notice. When I was notified on December 19th that they were going to close my shop I thought about how I wanted to be able to keep in touch with my customers and I was worried what the owners of Craftsy would do with my patterns/tutorials because they are all my own original designs. In the end I left my patterns/tutorials completely intact; I want my customers to have what they paid for, I don’t want to punish my customers by taking back what they had bought from me and I knew that they would want to have the pattern/tutorial remain in their library on Craftsy just the same as I want all of the patterns/classes I had bought over the years to remain in my Craftsy library. As I said, I like Sally and I understand she made a decision in the heat of battling an unfair deadline imposed by Craftsy, but I don’t agree with the gutting of her patterns on Craftsy. It isn’t the matter of charging ONLY 88 cents, it’s the principle of the matter that something that was already paid for by a customer is no longer in their library at Craftsy which is part of the reason they bought it in the first place. It has enraged many customer’s sense of fair play, and I think that many customers who would have followed Sally to her new website and spent lots of money at Sally’s new website won’t now because of the fact that they don’t appreciate having what they purchased in good faith taken back in such a manipulative way.